Unless otherwise stated all prices exclude delivery.
We will aim deliver within a few days of receipt of your order, but please allow up to 21 days (we will contact you if it is going to take this long). If you want to know for sure how quickly we can dispatch an item, please email us. We will do what we can to meet a specific date if requested, additional shipping charges may be incurred. If you are not in to receive items requiring a signature, the carrier will leave you a collection notice. The parcel will be returned to us if you do not respond and a charge will be incurred to re-send.
We use a mixture of new and recycled/reused materials like cardboard boxes and padding. We will ensure that the products are well protected with minimum amount of packaging.
If you are not satisfied with any item, contact us immediately. Any bags or carrying equipment is not covered under this returns and refund policy. Products must be returned within 14 days, in an unused condition with all original packaging intact. All delivery costs must be born by the customer and the customer must contact us first in order that we can give authority for a return and confirm the address to which you need to return items. Used goods can not be returned.
If you cancel your order after the goods have been shipped to you, you will be responsible for returning the goods to Atseatek, unused and with all original packaging, at your own cost.
If a product is replaced due to reported faulty and/or incorrect product dispatch but is subsequently found to have been in perfect condition and/or correct, the customer agrees to pay the carriage costs incurred for the return and redelivery of items. For further information see Terms & Conditions.
Atseatek Leisure Products
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